Your Privacy Matters: At CrestPush, we are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
1.1 Information You Provide
When you register for CrestPush, we collect:
- Account Information: Name, email address, phone number, company name
- Payment Information: Billing details for subscription processing
- Profile Information: Optional profile picture and additional details
1.2 Automatically Collected Information
We automatically collect certain information when you use our Service:
- Usage Data: Pages visited, features used, time spent
- Device Information: IP address, browser type, operating system
- Cookies: Authentication, preferences, analytics
1.3 Subscriber Data
When you use our push notification service, we collect subscriber information including:
- Browser subscription tokens
- Device type and operating system
- Geographic location (country, state)
- Subscription and unsubscription dates
2. How We Use Your Information
We use the collected information for:
- Service Delivery: Provide, maintain, and improve our push notification platform
- Account Management: Create and manage user accounts, authentication, billing
- Communication: Send service updates, security alerts, and support responses
- Analytics: Analyze usage patterns and improve service performance
- Security: Detect and prevent fraud, abuse, and security threats
- Legal Compliance: Comply with applicable laws and regulations
3. Data Sharing and Disclosure
3.1 We Do NOT Sell Your Data
CrestPush will never sell, rent, or trade your personal information to third parties.
3.2 Service Providers
We may share your information with trusted service providers who assist us in:
- Payment processing
- Email delivery services
- Analytics and monitoring
- Customer support
3.3 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or security threats
- Protect user safety
4. Data Security
We implement industry-standard security measures to protect your data:
- Encryption: SSL/TLS encryption for data in transit
- Authentication: Secure password hashing and 2FA support
- Access Control: Role-based access to sensitive data
- Monitoring: Continuous security monitoring and audit logs
- Regular Updates: Security patches and vulnerability assessments
5. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- Withdraw Consent: Withdraw consent for data processing
To exercise these rights, contact us at jayeshdabhi2@gmail.com
6. Cookies and Tracking
CrestPush uses cookies and similar tracking technologies to:
- Maintain your login session
- Remember your preferences
- Analyze usage patterns
- Improve user experience
You can control cookie settings through your browser. Note that disabling cookies may affect service functionality.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. We will delete or anonymize your data upon account deletion, except where retention is required by law.
Retention Periods:
- Account Data: Until account deletion
- Subscriber Data: Until campaign deletion or 2 years of inactivity
- Analytics Data: 12 months
- Audit Logs: 90 days
8. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
Third-Party Services We Use:
- Firebase Cloud Messaging (for push notifications)
- Payment gateways (for subscription processing)
9. Children's Privacy
CrestPush is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country. We ensure appropriate safeguards are in place to protect your data during international transfers.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Sending an email notification to registered users
- Displaying a notice on our Service
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Effective Date: October 13, 2025
By using CrestPush, you consent to the collection and use of your information as described in this Privacy Policy.